August 29, 2024
5 min read
When Doug Cornell, President of CopperZap and Vantage Investing LLC endeavored on his entrepreneurial journey, he came across Intelligent Office while looking for a dedicated professional office space that he could use to entertain clients.
“I started with Intelligent Office in 2005 for my business as a Registered Investment Advisor. I moved from a major brokerage firm to become an independent advisor. I wanted to impress my clients that this was an upgrade so they would follow me,” Cornell said, “I checked all the executive office suite services in the area. Intelligent Office stood out as by far the best choice.”
Intelligent Office left a good impression on Doug’s clients. They saw an efficient, well-organized staff and facilities, plus a great view. Clients were satisfied as they experienced friendly and professional service both over the phone and in person. Doug described this as an upgrade that helped him launch his independent business successfully.
Doug founded CopperZap in 2012. He developed and patented a device by the same name based on antimicrobial properties of copper that kills microbes rapidly on direct physical contact. He established a manufacturing facility not far from his office.
Doug was content with Intelligent Office’s phone service. He leveraged not only the physical space IO offers, but also their receptionist and custom call answering services. Intelligent Office managed the phone connections to the facility on Doug’s behalf and directed phone calls either to the facility or to him. Intelligent Office also set up a toll-free number and helped integrate online and printer connections.
CopperZap receives many incoming calls with questions about his product. Intelligent Office handles most of the questions as appropriate and sends the more complex questions to Doug or his staff.
“Sometimes the call volume is high, but Intelligent Office never seems to miss a call,” Doug said, “After nearly 20 years of receiving great service, I know Intelligent Office was the right choice. I never want to leave!” Check out an Intelligent Office location near you and see how your business can thrive!